Privacy Policy

 

At Huesa, we respect your privacy, and we understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information collected by huesa.ba , (“Huesa”, “we”, “us”, “our”, “Huesa”) through the use of our Huesa For Investing website (the “Website”)(the “Services”).

 

This Privacy Policy applies to all personal information we collect or process about you. Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified.

 

The following Privacy Policy is applicable to all Services provided by us through the website www.huesa.ba. It shall be read in accordance with the Terms and Conditions as one.

 

If you have any questions or concerns regarding this policy, you should contact us at huesa.bosnia@gmail.com.

By visiting huesa.bosnia@gmail.com you are accepting and consenting to the practices described in this Policy.

Below we describe what information we collect when you use our Services, how we protect that information, how long we retain it, with whom we share it, and what your privacy options are. By using the Services, you consent to our collection and use of your information as described in this Privacy Policy. The Privacy Policy is incorporated by reference into and is made a part of the Terms and Conditions.

 

We will continue to evaluate this Privacy Policy against new technologies, business practices, and our users’ needs, and may make changes to the Privacy Policy accordingly. Please check this page periodically for updates. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here, along with its effective date. Your continued use of the Services after our posting of changes to this Privacy Policy means that you agree to be bound by such changes.

 

Data Collection

By opening an account, choosing a package and using the Website, you consent to having your personal data and information “Personal Data” collected for business purposes to meet your needs. By understanding your financial needs, we can provide you with the most professional recommendations and investment options based on our professional market analysis.

 

You will provide us directly with the majority of information collected; your Personal Data during the online or offline registration, including but not limited to your name, email address, telephone number, in addition to documents required for personal identification such as your passport ID, National ID, utility bills or bank Statements.  Information indirectly collected from you also includes but is not limited to, your IP address, Internet Service Provider, types of transactions conducted, site areas visited, pages visited and frequency of visits.

 

Using Your Personal Data

 

The Personal Data  you consented to being obtained will be used for the following:

  • Verifying your identity;
  • Establishing your account;
  • Managing your account;
  • Carrying out risk assessments ;
  • Process your transactions through our Auto-Investing Platform or Recommendations;
  • Keep you informed on your transactions;
  • Provide the services requested under the relationship we have with you;
  • Provide information regarding the services requested under the relationship we have with you;
  • Contact you and keep you updated in regards to the services you have procured us for;
  • Improve our customer service and products;
  • Creating statistical data in order to improve our services; and
  • Send you marketing material, if consented by you.

 

Cookies

We use cookies in order to gather information and data to improve and enhance your experience when accessing the Website and its services in addition to offering a customized browsing experience for you. Cookies are small pieces of data that collect information about the browser, in order to remember useful information or to save browsing history in order to provide better quality services by Huesa. You have the option to either accept or disable these cookies and know when a cookie is being sent to your device. However, if you choose to opt out of “cookies”, then many of our features and the benefits provided may not function as intended.

 

Sharing your Information with Affiliates and Non-Affiliates/Third Parties

We are committed to maintaining your privacy and not sharing your Personal Data with other parties, except in specific circumstances. Huesa does not sell, lease, license or disclose your information to any affiliate or third party for any reason unless as specified hereafter.

From time to time, we may be required to disclose this information to governmental and regulatory bodies or any authority in which we are required to do so by law. Additionally, We may share this information with financial institutions and other organizations if the information is required for the performance of our products and services.

We may share your information with non-affiliated or third parties where it is necessary for the processing of your transactions and providing you with the service you requested or to enable your participation in the services provided. Third Party disclosures may include sharing your information with these parties with the purpose of providing professional, legal and accounting assistance to Huesa. Moreover, Personal Data may be disclosed to any organizations as per your request or any persons acting on your behalf.

 

Use of these technologies by authorized third-party service providers

We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, or similar technologies for storing information on our site or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.

These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We do not permit any of these service providers to collect any of your personal information on our site or in our services, applications, or tools for their own purposes. Third-party cookies are covered by the third parties’ privacy policy.

With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on our site to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on our site, please report it to huesa.bosnia@gmail.com.

 

Our Third-Party Service Providers

 

 

WHERE WE STORE YOUR PERSONAL DATA

We hold personal information in a combination of secure cloud storage facilities, held electronically on off-site back-up servers or held within multiple cloud servers and we take all necessary steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. The data that we collect from you may be transferred to, and stored at, a destination selected by us. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Rights

You are entitled to your rights under the relevant laws, which include the right to access and/or amend your personal data, discontinuing the processing of this data, in addition to not sharing all your personal information and asking us not to process your Personal Data for marketing purposes. However, if you choose not to share some of the information required, then Huesa For Investing may not be able to fully perform its services as it may hinder the ability to fully study and present you with the most professional financial recommendations and investment options. The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Under data protection legislation, you have the right to obtain copies of any of the personal information Huesa For Investing holds about you and to inform Huesa of any inaccuracy. Should you have any queries in regards to your Privacy, please do not hesitate to contact us by email: huesa.bosnia@gmail.com

Data Retention and Access

We will retain your Personal Data only for as long as necessary for the purposes it was retained, such as to enable you to use the Website and your products or to provide services to you. In some instances, we may retain data for longer periods in order to comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All Personal Data we retain will be subject to this Privacy Policy. We respect your control over your information and, upon request, we will seek to confirm your identity and whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it. Under certain circumstances we will not be able to fulfil your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation. In order to make such a request of us, please email us at huesa.bosnia@gmail.com.

 

Automated Decisions About You

When you use the Services, we may make automated decisions about you based on your personal information in the following circumstances:

  • To deliver personalized offers, discounts, or recommendations based on your history, viewing history, and browsing history; and
  • To serve you with ads based on various factors such as the content of the page you are visiting, information you provide such as your age or gender, your searches, demographic data, user-generated content and other information that you provide to us. These ads may be based on your current activity or your activity over time and may be tailored to your interests.

 

 

 

Protection of your Personal Data

We take the security of your Personal Data seriously, and use appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing and against accidental loss, destruction or damage. We also limit access to information about you to employees who reasonably need access to it to provide products and services to you, or in order to do their jobs. However, because no security can be 100% effective, we cannot completely guarantee the security of any information we have collected from you. If you have reason to believe that the Personal Data that we hold about you is no longer secure, please contact us immediately as described in this Privacy Policy.

 

Changes to Privacy Policy/ Opting Out

We assume that all users of our website have read this Privacy Policy carefully and agree to its contents. Should you not agree with any of the terms of this policy, then we advise you refrain from using our services and website.

 

Our Privacy Policy may change from time to time and you shall be responsible for reviewing these terms and conditions for any changes periodically. Upon posting on this Privacy Policy, these modifications, amendments or deletions shall be effective immediately.

 

Should Huesa make any material changes to the Privacy Policy, Huesa shall send a notice to the email address you provided to use or by place a prominent notice on our its website.  Should you continue to use the platform, then that shall be construed as acceptance on your part.

 

To Unsubscribe From Our Communications

You may unsubscribe from our marketing communications by sending us email us at huesa.bosnia@gmail.com .

 

 

Consent

By accessing and using the services provided from the Auto-Investing platform or the Recommendations, then you consent to having your Personal Data processed, used and disclosed by Huesa in accordance with this Privacy Policy.

 

CONTACT FOR COMPLAINTS

If you consider that any action of ours breaches this Privacy Policy Statement or otherwise doesn’t respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please contact the client services department at the following address huesa.bosnia@gmail.com